INSTALLATION PROBLEM

TeeChart VCL for Borland/CodeGear/Embarcadero RAD Studio, Delphi and C++ Builder.
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DING SUN WONG
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INSTALLATION PROBLEM

Post by DING SUN WONG » Thu Oct 07, 2021 5:26 am

I install the TeechartVCLFMXSTANDARDSOURCE-2021.32 on Delphi RAD Studio 10.1 Berlin. It pops up with the following error:
Warning:
An issue with Studio 10.1 Berlin installer does not include several Windows SDK
*.hpp header files
https://community.embarcadero.com/artic ... builder-10

When I entered the above link And clIcK download button, it shows:
you don't have access to this submission. Please see similar submissions for RAD Studio and Binaries, and other submissions by Calvin Tang

Yeray
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Re: INSTALLATION PROBLEM

Post by Yeray » Thu Oct 07, 2021 8:26 am

Hello,

I find this link in that article:
http://cc.embarcadero.com/item/30649

Once I click on the "Download 40.5K" button, it asks me to login. Are you sure you logged in with an account that has access to it?
It works fine for me.
Best Regards,
ImageYeray Alonso
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Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
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DING SUN WONG
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Re: INSTALLATION PROBLEM

Post by DING SUN WONG » Tue Oct 12, 2021 8:43 am

My Delphi is enterprise version. It is not allowed to download. Please advise how to install steema under Delphi enterprise version.

Yeray
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Re: INSTALLATION PROBLEM

Post by Yeray » Wed Oct 13, 2021 6:55 am

Hello,

I've just sent you a message to the mail you have registered in this forum.
Don't hesitate to tell us if you still find problems with it.
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
Image Image Image Image Image Image Please read our Bug Fixing Policy

DING SUN WONG
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Joined: Tue Aug 31, 2021 12:00 am

Re: INSTALLATION PROBLEM

Post by DING SUN WONG » Fri Oct 15, 2021 2:06 am

To whom who may concern,

I did not receive your reply mail about the installation problem. May you please re-send it again?

With best regards,

Yeray
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Re: INSTALLATION PROBLEM

Post by Yeray » Fri Oct 15, 2021 6:58 am

Hello,

I've just verified the mail is in my "sent" box. Could you please check your "spam" box?
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
Image Image Image Image Image Image Please read our Bug Fixing Policy

DING SUN WONG
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Posts: 4
Joined: Tue Aug 31, 2021 12:00 am

Re: INSTALLATION PROBLEM

Post by DING SUN WONG » Mon Oct 25, 2021 7:43 am

Dear Sir,

I did not find your email in the spam. Would you re-send the message to us again.


With best regards,

Yeray
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Joined: Tue Dec 05, 2006 12:00 am
Location: Girona, Catalonia
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Re: INSTALLATION PROBLEM

Post by Yeray » Mon Oct 25, 2021 7:51 am

Hello,

I've just resent two mails I sent you. If you can't find them, please write to info@steema.com asking us to resent them giving us a mail account different to the one you have registered in this forum.
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
Image Image Image Image Image Image Please read our Bug Fixing Policy

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