Problem Installing TeeChart Pro v5 ActiveX Control

TeeChart for ActiveX, COM and ASP
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Imran
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Problem Installing TeeChart Pro v5 ActiveX Control

Post by Imran » Mon Jun 02, 2014 1:34 pm

Hi Team,


I am using licensed version of Tee Chart Pro v5 ActiveX Control for setting up of development environment for testing purpose of Visual Basic application on a Windows 7 virtual machine.
Below is the machine specification.

Windows 7 32 bit Enterprise running on a Virtual machine (windows 7 host)
Running installer as admin
UAC turned off
NO AV installed
Firewall off

Installation of program hangs on the final stage giving a message ‘Updating System Configuration, please wait’ below is the attachment for the same.
[attachment=1]TeeChart installation hanging.JPG[/attachment]


When I check in the task manager the process is running but the process halts here.
[attachment=0]Task Manager.png[/attachment]


Kindly provide your feedback on this issue.

Thanks & Regards,
Imran
Attachments
Task Manager.png
Task Manager.png (8.2 KiB) Viewed 2761 times
TeeChart installation hanging.JPG
TeeChart installation hanging.JPG (4.01 KiB) Viewed 2769 times

Yeray
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Re: Problem Installing TeeChart Pro v5 ActiveX Control

Post by Yeray » Tue Jun 03, 2014 10:16 am

Hi Imran,

First of all note the last maintenance release of TeeChart v5 was published on March 2004 (more than 10 years ago!).
And Windows 7 was released on October 2009, so there were 5 years of time lag. This means TeeChart v5 ended it's life some time before Windows 7 was released.

Anyway, I've just downloaded TeeChart ActiveX v5.0.6.0 (released on October 2003), that was the last v5 complete release, and I could install it without problems in a Windows 8 x64 machine.

I'm preparing a VM with a clean installation of Windows 7 32bit and VB6 to check the same installer on it.
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
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Sandra
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Re: Problem Installing TeeChart Pro v5 ActiveX Control

Post by Sandra » Tue Jun 03, 2014 4:30 pm

Hello Imran,

Maybe the install process is hanged for you due a problem there was in the old versions of TeeChartActivex with the printers are installed in the VM. See it in the thread. If it is the case, I would like suggest you disconnect printers as explain in this post to solve the problem.

Hoping we helps you.

Thanks in advance,
Best Regards,
Sandra Pazos / Development & Support
Steema Software
Avinguda Montilivi 33, 17003 Girona, Catalonia
Tel: 34 972 218 797
http://www.steema.com
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