Search found 25 matches

by HCCKPM_2020
Thu Oct 22, 2020 4:43 am
Forum: .NET
Topic: TeeCahrt 4.2020.8.28 & 9.16
Replies: 24
Views: 44010

Re: TeeCahrt 4.2020.8.28 & 9.16

Hi, I never used any Dumpfile for debugging. All I can say is that using the latest version of your DLL the App crahses and using an older DLL it doesn't. It's hard to understand why that information isn't enough? And if you have any suggestion on what can be the reason, logging could be a good way ...
by HCCKPM_2020
Mon Oct 19, 2020 12:13 pm
Forum: .NET
Topic: TeeCahrt 4.2020.8.28 & 9.16
Replies: 24
Views: 44010

Re: TeeCahrt 4.2020.8.28 & 9.16

Hi Christopher,

I uploaded the file to https://hcckpm-my.sharepoint.com/:u:/g/ ... g?e=S01w5R
by HCCKPM_2020
Mon Oct 12, 2020 6:08 am
Forum: .NET
Topic: Pinch to Zoom
Replies: 37
Views: 77796

Re: Pinch to Zoom

Good Morning Marc, using the sample from Christopher he posted in August, zooming is working not good. Let me explain according to the sample: If you pinch to zoom the bar number 5 and put your finger on the left and on the right corner of the bar. Than you start zooming. You would expect to have th...
by HCCKPM_2020
Mon Oct 12, 2020 6:02 am
Forum: .NET
Topic: TeeCahrt 4.2020.8.28 & 9.16
Replies: 24
Views: 44010

Re: TeeCahrt 4.2020.8.28 & 9.16

Good Morning Christopher,

I tested 4.2020.5.12 and 4.2020.4.6: Both versions run without any problems. In my opinion that points to a problem in the newer dll.

How do you want to have the callstack? As dmp? I saved it as dmp. It's size is 1.7GB.
by HCCKPM_2020
Wed Oct 07, 2020 7:51 am
Forum: .NET
Topic: TeeCahrt 4.2020.8.28 & 9.16
Replies: 24
Views: 44010

Re: TeeCahrt 4.2020.8.28 & 9.16

Good Morning Christopher,

sorry to say that .61 and alos .62 don't work either.
Maybe you can write some logs during the DLL access so I can send you the output?
by HCCKPM_2020
Tue Oct 06, 2020 7:44 am
Forum: .NET
Topic: TeeCahrt 4.2020.8.28 & 9.16
Replies: 24
Views: 44010

Re: TeeCahrt 4.2020.8.28 & 9.16

Good Morning Christopher,

sorry to say that both DLL version don't work/ cause the same error
by HCCKPM_2020
Mon Oct 05, 2020 9:34 am
Forum: .NET
Topic: TeeCahrt 4.2020.8.28 & 9.16
Replies: 24
Views: 44010

Re: TeeCahrt 4.2020.8.28 & 9.16

Ok Christopher, thanks!
by HCCKPM_2020
Mon Oct 05, 2020 9:17 am
Forum: .NET
Topic: TeeCahrt 4.2020.8.28 & 9.16
Replies: 24
Views: 44010

Re: TeeCahrt 4.2020.8.28 & 9.16

It still doesn't work
by HCCKPM_2020
Fri Oct 02, 2020 4:58 am
Forum: .NET
Topic: TeeCahrt 4.2020.8.28 & 9.16
Replies: 24
Views: 44010

Re: TeeCahrt 4.2020.8.28 & 9.16

If I switch to 5.25 and do not change anything in my code the application works without any problem.
That absolutely identicates that the newer versions cause the problems.
by HCCKPM_2020
Thu Oct 01, 2020 8:00 am
Forum: .NET
Topic: TeeCahrt 4.2020.8.28 & 9.16
Replies: 24
Views: 44010

Re: TeeChart 4.2020.8.28 & 9.16

In this case it's not that easy to extract the problem into a small application. If you want you can have a look with teamviewer to my computer to get the fault. What I can say is that it must have something to do with collapsing the containing grid. Doesn't tell "emSize" or the exception anything? ...
by HCCKPM_2020
Thu Oct 01, 2020 7:47 am
Forum: .NET
Topic: TeeChart Cleanup
Replies: 6
Views: 13835

Re: TeeChart Cleanup

Yes, that's right.
In this thread I just asked for the possibility to delete objects in the right way.
After digging more in detail of this problem, I opened the second thread about this memory leak.
Any additional suggestions on how to clear an object?
by HCCKPM_2020
Thu Oct 01, 2020 7:46 am
Forum: .NET
Topic: Memory Leak Custom3DGrid
Replies: 3
Views: 11095

Re: Memory Leak Custom3DGrid

Here you will find a sample project: https://hcckpm-my.sharepoint.com/:u:/g/personal/j_ferchland_hcckpm_onmicrosoft_com/EYipB_WRWbFKvMf8pfwhrK4Be4OynlryTxIMOAnTlA6Agw?e=3Y6gGB After each click the memory usage will grow. It will fall down after a few clicks but not to the starting point. In the samp...
by HCCKPM_2020
Wed Sep 30, 2020 11:54 am
Forum: .NET
Topic: TeeCahrt 4.2020.8.28 & 9.16
Replies: 24
Views: 44010

TeeCahrt 4.2020.8.28 & 9.16

Hello,

after updating from 5.25 to 8.28 or 9.16 we get the error

"System.ArgumentOutOfRangeException"
Parameter must be greater than Null
Parameter Name: emSize

What's the problem in those two versions?
2.jpg
2.jpg (45.29 KiB) Viewed 25850 times
1.jpg
1.jpg (157.91 KiB) Viewed 25850 times
by HCCKPM_2020
Wed Sep 30, 2020 10:57 am
Forum: .NET
Topic: TeeChart Cleanup
Replies: 6
Views: 13835

Re: TeeChart Cleanup

Hello,

yes, we think we are experiencing memory leaks within Custom3DGrid.
That's what it actually looks like in our App.
We will extract that part of code and go into the depth.
I will come back as soon as we have some results.
Thanks for your reply.
by HCCKPM_2020
Wed Sep 30, 2020 8:26 am
Forum: .NET
Topic: Memory Leak Custom3DGrid
Replies: 3
Views: 11095

Memory Leak Custom3DGrid

Hello,

we have a Memory Leak in Custom3DGrid.
Each access will let the memory grow.
Is there a knwon issue with Custom3DGrid?

System:
TeeChart Version 4.2020.5.25
IDE: VS2019
Language: C#
Windows 10 Pro 1909